Terms of Use

These Digital Product Terms of Use (“Terms”) apply to all digital products, templates, documents, downloads, courses, and other digital materials (“Digital Products”) purchased from CaliCare Consulting Firm (“Consultant”).

By purchasing or accessing any Digital Product, the buyer (“Client”) agrees to the Terms listed below.

1. All Sales Are Final

1.1 Due to the immediate and downloadable nature of digital products, all sales are final.

1.2 No refunds, exchanges, chargebacks, or credits are allowed under any circumstances.

1.3 If Client has difficulty accessing a file, Consultant will assist with re-sending the product.

2. License to Use

2.1 Consultant grants Client a non-exclusive, non-transferable, single-facility license to use the purchased Digital Product for their own ARCF business.

2.2 Client may NOT:

• Share

• Resell

• Distribute

• Upload

• Publish

• Give away

• Use for commercial resale

• Use for multiple facilities unless authorized

2.3 Multi-facility or agency use requires purchasing additional licenses.

3. Intellectual Property Rights

3.1 All Digital Products—including templates, documents, forms, policies, trainings, and downloads—are the sole intellectual property of Consultant.

3.2 Client receives permission to use, not to own or claim authorship.

3.3 Any unauthorized distribution or misuse may result in:

• Legal action

• Revocation of access

• Damages for losses

• Termination of membership (if applicable)

4. Allowed Uses

Client may:

• Edit templates for their own business

• Use products inside their own facility

• Use forms for staff training or internal compliance

• Customize materials to meet Title 22 and Title 17 requirements

• Print documents for internal business use only

5. Prohibited Uses

Client may NOT:

• Sell or resell any part of the material

• Provide to another facility or business

• Upload to public drives or shared folders

• Post online or in groups

• Copy branding, structure, or design

• Repurpose materials to create competing products

• Give templates to consultants or regulatory agencies

6. No Guarantee

6.1 Digital Products are educational tools.

6.2 Consultant does not guarantee:

• Licensing approval

• Inspection outcomes

• Compliance determinations

• State clearance

• Profitability

Client remains fully responsible for their own facility’s compliance and operations.

7. Updates

7.1 Consultant may update Digital Products as regulations evolve.

7.2 Updates may be free or paid depending on:

• Product type

• Regulatory changes

• Extent of revisions

(Client will always be notified in advance.)

8. Access to Products

8.1 Access is provided immediately after purchase.

8.2 If Client loses access (e.g., email deleted, link expired), Consultant will assist with re-sending if proof of purchase is provided.

8.3 Consultant is not responsible for:

• Client device issues

• Software issues

• User errors

9. Chargebacks

9.1 Filing a chargeback for a digital product violates these Terms.

9.2 Consultant reserves the right to:

• Deny future purchases

• Terminate memberships

• Seek legal recovery of funds

• Add collection fees if needed

10. Liability Limitations

Consultant shall not be liable for:

• Damages from misuse of materials

• Regulatory citations

• Denials based on Client errors

• Licensing decisions from the State of California

Consultant provides materials only—Client is responsible for proper implementation.

11. Agreement

By purchasing or accessing a digital product, Client acknowledges and accepts these Terms of Use.